Introduction
The festive season brings joy, but for some commuters in Pune, it also led to unwarranted fare hikes by private bus operators. In response, the Regional Transport Office (RTO) took swift action against 129 bus owners for putting unfair bus fares In Pune, ensuring fair pricing during Diwali travel.
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The Crackdown on Unfair Fares
In the last 15 days, the Pune RTO’s special flying squads targeted private bus owners charging excessive fares. Their diligent inspections identified 129 vehicles violating pricing norms during the festive season. These operators faced penalties, with a total of ₨861,600 collected in fines between November 1 and 16.
Passenger Complaints & Collaborative Action
Pune RTO actively engaged with passengers by providing a dedicated WhatsApp number for reporting arbitrary fare charges. Within the short span of 15 days, 37 passengers lodged complaints, triggering prompt action against the responsible bus operators.
Sanjeev Bhor, Pune Regional Transport Officer, shared,
“A special campaign was undertaken to ensure that private bus operators do not charge passengers going out of town during Diwali arbitrary fares.”
The RTO emphasizes that this campaign will persist to prevent private bus drivers from imposing exorbitant fares on passengers.
Complaints: Catalysts for Progress
To encourage passengers to report any fare-related issues, the RTO set up a WhatsApp number (8275330101). Passengers can submit details, including their name, mobile number, route, bus number, bus type, bus photo, and ticket photo. This proactive approach ensures swift response and action against offenders.
Conclusion:
As Pune RTO continues its crackdown on unfair fares, passengers can travel with confidence, knowing that regulatory measures are in place. The commitment to transparency and fairness echoes Upride’s values. For more RTO-related services and solutions, visit Upride.